How to request support or generate support ticket?
Customer satisfaction is our top priority, please don’t hesitate to contact us. All our items come with free lifetime theme updates and 6 months included support. You can extend support period, please check Envato item support policy for more details.
We have an advanced support ticket system. This support is only for query related to theme’s functions/features or any issue with theme. If you need any help related to customization and changing theme code / css style then you can contact ThemeZaa customization services.
Be sure to browse our POFO documentation before opening a ticket.
Follow below steps to create a support ticket:
- Go to ThemeZaa support and Create an Account.
- Once you have created an account; please sign in to our support system with your new account access details.
- Click on support to open a new ticket, you will need ThemeForest purchase code (Follow below steps to get purchase code)